Welcome to E. M. Powerwash ("Company," "we," "our," or "us"). These Terms of Service govern your use of our website and our power washing services. By scheduling a service, requesting a quote, or using our website, you agree to these Terms.
E. M. Powerwash provides residential and commercial exterior cleaning services, including but not limited to:
House washing
Driveway cleaning
Sidewalk cleaning
Patio cleaning
Deck cleaning
Fence cleaning
Roof soft washing (if offered)
Gutter exterior cleaning
Commercial pressure washing
Services are performed according to industry standards and based on the property's condition.
All estimates are provided based on the information available at the time of inspection.
Final pricing may change if:
The property size differs from what was represented.
Additional services are requested.
Unexpected conditions are discovered.
Heavy staining or excessive buildup requires additional labor.
Customers will be notified of any pricing changes before additional work begins whenever possible.
Appointments are scheduled on a first-come, first-served basis.
We reserve the right to reschedule services due to:
Weather
Equipment failure
Safety concerns
Employee illness
Other unforeseen circumstances
We will make reasonable efforts to notify customers promptly.
Customers agree to:
Provide safe access to the property.
Ensure water service is available.
Secure pets before service.
Remove valuable or fragile outdoor items.
Close all windows and doors.
Notify us of any known property issues, including damaged siding, loose paint, leaking windows, cracked concrete, or electrical hazards.
Failure to disclose pre-existing conditions may limit our responsibility for resulting damage.
Pressure washing can reveal existing defects that were previously hidden by dirt, mildew, oxidation, or algae.
We are not responsible for damage resulting from:
Rotten wood
Loose siding
Loose mortar
Cracked concrete
Loose brick
Peeling paint
Failing caulking
Defective windows
Existing water intrusion
Previously damaged surfaces
Some services require the use of professional cleaning solutions.
While we take reasonable precautions to protect landscaping and surrounding property, customers acknowledge that:
Certain plants may be sensitive to cleaning solutions.
Existing weak vegetation may experience stress.
Some stains cannot be completely removed.
If you are not satisfied with the completed service, please notify us within 48 hours.
We will make reasonable efforts to inspect and correct any workmanship-related issues.
Refunds are issued solely at our discretion.
Payment is due upon completion of services unless otherwise agreed in writing.
Accepted payment methods may include:
Cash
Check
Credit or debit card
Electronic payment
Late payments may be subject to reasonable collection costs and applicable interest where permitted by law.
Customers may cancel appointments with at least 24 hours' notice.
Repeated cancellations or no-shows may result in refusal of future service.
To the fullest extent permitted by law, E. M. Powerwash shall not be liable for:
Indirect damages
Consequential damages
Loss of business
Loss of profits
Incidental damages
Our maximum liability shall not exceed the amount paid for the service giving rise to the claim.
Except as expressly stated, services are provided "as is."
We do not guarantee:
Permanent stain removal
Prevention of future mold or algae growth
Future cleanliness after service
Environmental conditions beyond our control may affect results.
Users agree not to:
Attempt unauthorized access
Interfere with website functionality
Submit malicious software
Use the website for unlawful purposes
All website content, including logos, photographs, graphics, and text, is the property of E. M. Powerwash unless otherwise noted.
Unauthorized reproduction is prohibited.
These Terms shall be governed by the laws of the state in which E. M. Powerwash primarily operates.
We may update these Terms at any time.
The updated version will become effective upon posting on our website.