Privacy Policy

E. M. Powerwash values your privacy. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

  • Name

  • Phone number

  • Email address

  • Property address

  • Billing information

  • Service requests

Website Information

Our website may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits


How We Use Your Information

We use your information to:

  • Provide estimates

  • Schedule services

  • Process payments

  • Respond to inquiries

  • Improve customer service

  • Send appointment reminders

  • Communicate regarding requested services

  • Comply with legal obligations


Text Messages and Emails

If you provide your phone number or email address, we may send:

  • Appointment confirmations

  • Schedule updates

  • Service reminders

  • Invoices

  • Customer support communications

Marketing communications will only be sent where permitted by law, and you may opt out at any time.


Payment Information

Payments may be processed by third-party payment providers.

E. M. Powerwash does not store complete payment card information on its own systems.


Cookies

Our website may use cookies to:

  • Improve website functionality

  • Analyze traffic

  • Remember preferences

You may disable cookies through your browser settings.


Sharing Information

We do not sell your personal information.

We may share information with trusted service providers that help us:

  • Process payments

  • Host our website

  • Schedule appointments

  • Provide customer communications

These providers may only use your information to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Meet legal or tax obligations

  • Resolve disputes


Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.


Your Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.


Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.


Changes to This Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting the updated policy on our website.